Dreamforce

See account growth, service, pricing and field operations run as one proactive experience, not separate workflows. Agentforce and Agentforce Voice work across your Salesforce estate on Headless 360, connected to the systems you already run on — SAP, Snowflake and AWS — with humans in control throughout. Grounded in MedTech, built for any account-based business. The result: a personalized customer experience that lifts seller productivity, lowers cost to serve and deepens the relationships that drive growth.

Wealth firm advisors are buried in workflows while fintechs onboard the same clients in minutes. See the advisor's day rebuilt on Headless 360 and Claude: research, client conversations and compliance run in the background – every signal, task and next step surfaced from Salesforce and driven to done by AI, with the advisor approving and the AI logging each step. Onboarding drops from 20+ days to under 24 hours, and advisor productivity climbs 25% — the kind of gains this approach is built to deliver, on the Salesforce your firm already runs on.

See Microsoft Teams and Salesforce work as one, powered by Agentforce and Headless 360. With the two connected, sellers and sales leaders can work their pipeline and deals without leaving the flow of their day — activity captured with a light touch, meeting-readiness briefs and pipeline summaries surfaced right in chat, relationship reviews that flag where an account needs attention, and proactive nudges when a deal goes quiet or a close date is at risk. One connected way of working — where the CRM stays current, coaching stays grounded in real activity, and the team stays focused on the deal.

Bring your toughest compliance questions to our cybersecurity team and see risk-to-remediation at AI speed. Cyber.AI – Accenture's cyber platform for the agentic enterprise – works with Claude and Salesforce Shield to surface and prioritize the risks that matter. The result: stronger compliance, less exposure, and security measured in business resilience, not just IT risk. Built for regulated industries, valuable to every enterprise.

A new way to build on Salesforce, brought to life with our partners. Watch a business need become working, deployed Salesforce software in minutes, live and self-correcting. A digital brain turns scattered Salesforce knowledge into clear answers; agents then build, test and deploy to a live system, showing their reasoning and fixing their own errors as you watch, with your team steering throughout. Powered by Claude, Cursor and Headless 360 – turning ideas once too slow or costly to attempt into things you can do now.

Hear from leaders across global enterprises spanning financial services, hospitality, technology, pharmaceuticals and workforce solutions – sharing real-world stories of reinvention with Salesforce and Accenture.

Compare 10 architecture decisions that shift under Headless 360. Two CTAs will lightboard and redesign the same customer scenario side by side.

Learn how Novartis delivers enterprise value at scale by pairing a product mindset with the urgency the moment demands. Session format: Breakout

Event-driven architecture enables instant Salesforce integrations, but dependency issues can quickly create data inconsistency. Learn patterns for building reliable distributed systems. Session format: Breakout ·