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PERSPECTIVE

Ever-ready IT infrastructure: Enabling enterprise potential

Organizations need to build a modern, ever-ready infrastructure that is resilient, adaptive, and powered by AI support new technologies and drive innovation.

5-MINUTE READ

May 6, 2025

In brief

  • Enterprises need a resilient, secure and adaptive infrastructure—what we call ever-ready infrastructure—to support AI-driven reinvention.

  • Ever-ready infrastructure isn’t just a technical upgrade; it’s a strategic enabler, driving innovation, integrating AI, HPC, edge computing and modern networks.

  • Accenture’s structured modernization approach is designed to elevate your infrastructure from a cost center to a business enabler.

Why is modern infrastructure critical for businesses?

In today's fast-paced business environment, infrastructure has become more than just a backend piece of technology; it's a key driver of strategic innovation, agility, and expansion. The integration of cutting-edge technologies such as hybrid multi-cloud architectures, AI, edge computing, and advanced networks has opened up new possibilities for companies to act on data swiftly and provide outstanding customer service. Yet, the speed of technological advancement can leave companies with disjointed systems, isolated teams, and operational challenges.

In this context, organizations are tasked with a complex mission: build a secure IT foundation that is resilient, adaptable and capable of adopting new technologies on an ongoing basis. The infrastructure should support current and future AI workloads and advances in artificial intelligence, high performance computing, networks and edge computing.

What is ever-ready infrastructure?

Ever-ready infrastructure: adaptive, resilient, secure, sustainable, optimized

Ever-ready infrastructure:

  • is easily consumable, automated, adaptive and secure

  • provides seamless integration, management and insights through a platform-driven approach

  • supports modern ways of working such as SRE, policy-as-code, DevOps and Agile

  • is enabled by a modern, software-driven network (i.e., infrastructure-as-code)

  • aligns with industry requirements and drives reinvention through edge, HPC and AI

Challenges to infrastructure evolution

Organizations today are at a critical juncture, charged with reimagining their entire operating model to remain competitive and forward-thinking. This transformation hinges on the enhancement of the digital core, which stands as the bedrock for reinvention. Yet, the transition from a mere support system to a dynamic catalyst for business reinvention is a formidable challenge. Numerous long-standing obstacles must be addressed, such as:

Technical Debt

Outdated legacy systems and accumulated technical debt hinder innovation and agility.

Talent Shortages

Gaps in AI, security and cloud skills limit operational agility and delay transformation efforts.

Fragmented IT Landscape

A mix of hybrid and multi cloud, network and edge computing drives up costs and hampers efficient IT operations.

Complex Vendor Ecosystem

Multitude of vendors leads to vendor lock-in, pricing changes, and restrictive licensing models.

Cost Optimization

Demand for dynamic workloads and large-scale computations is growing but CIOs may struggle with demonstrating ROI.

3 strategic steps to building an ever-ready infrastructure

Tackling entrenched challenges requires a phased approach to modernization.

Building a strong infrastructure foundation requires a structured approach to tackling deeply entrenched barriers like legacy technology, cost constraints, talent shortages and the complexity of hybrid multi-cloud environments. Without a clear plan, you risk piling on more technical debt and missing out on the full benefits of emerging technologies and innovation.

Question is: how can you build an adaptive, ever-ready infrastructure that accelerates innovation, enhances efficiency and ensures resilience? The answer lies in our structured modernization approach, designed to elevate your infrastructure from a cost center to an enabler of reinvention.

Operationalize-Accelerate-Modernize Framework

01

Operationalize

Strengthening Your Foundation

The Operationalize phase helps you enhance the infrastructure foundation by addressing governance gaps, controlling spending, upskilling teams, and integrating automation, resulting in a resilient multi-speed operating model for hybrid IT. Done right, it lays the resilient foundation for broader transformation initiatives for the Accelerate and Modernize phases.

  • Standardize across multi/hybrid cloud environments: Standardize operations and upskill teams across hybrid and multicloud environments by setting up a center of excellence

  • Adopt automation and management: Reduce operational costs and improve security by investing in automation and lifecycle management processes. This will free up resources for strategic and transformational initiatives instead of focusing on manual intervention for legacy systems.

  • Enhance spend visibility: Adopt foundational FinOps practices to improve spend visibility, ensure financial accountability and identify cost optimization opportunities.
02

Accelerate

Powering Business Agility

In this phase, your infrastructure evolves into a force for speed, agility and efficiency. Your IT goals are in lock step with business needs and strategy, helping to optimize costs, improve agility and transparency, and enable data-driven decision making. This phase is the bridge to building advanced capabilities that will help in rapid modernization in the final phase.

  • Boost observability: Implement comprehensive monitoring and full-stack observability across systems, applications and networks to get real-time visibility and actionable insights.

  • Adopt a platform approach: Adopt a platform approach for automation, DevSecOps and AIOps to break down silos  and speed up deployment timelines while improving user and developer experience.

  • Modernize applications: Reduce tech debt by modernizing legacy applications and systems using cloud-native architectures.

  • Enable proactive operations: Adopt modern engineering principles like SRE, AI-driven automation, infrastructure-as-code, policy-as-code and Gen AI to increase application performance and availability.

  • Optimize costs: Extend FinOps principles into architecture and operations for proactive spend management and rein in runaway costs.

  • Align with business priorities: Move to product-centric ways of working, making sure infrastructure aligns with business goals by tracking KPIs and XLAs.

  • Leverage AI for optimization: Automate deployment pipelines, testing procedures and version control mechanisms to produce fast, automated and scalable AI/ML models.
03

Modernize

Embracing the Future with Advanced Technologies

The Modernize phase is where your infrastructure transforms from a support function to a strategic enabler of reinvention, capable of supporting rapid adoption of new technologies. It is key to unlocking the potential of your IT infrastructure to drive innovation and long-term value creation.

  • Scale advanced tech: Deploy new technologies like generative AI, 5G, edge computing and SASE to unlock new business opportunities.

  • Enhance operational resilience: Move from reactive infrastructure management to predictive and autonomous operations with SRE and AI-led automation.

  • Embrace full-stack FinOps: Scale FinOps across the tech stack (including software, networks and applications) to rationalize costs and free up funding for innovation.

  • Centralize oversight with a Cloud Control Plane: Simplify hybrid multicloud management with a control plane for centralized visibility and orchestration across the IT landscape.

Embrace ever-ready infrastructure for long-term success

The path to contemporary infrastructure is a journey, not a race. Each stage of the Operationalize-Accelerate-Modernize framework is designed to deliver incremental value, ensuring organizations can adapt their strategies to meet both immediate and future needs. By adopting this time-tested methodology, organizations can elevate their infrastructure from a mere technical resource to a pivotal catalyst for growth, resilience, and enduring success.

WRITTEN BY

Rajive Wickramasinghe

Global Lead – Infrastructure Engineering, Accenture

Anthony M. Leraris

Global Strategy Lead – Infrastructure Engineering, Accenture

Nalin Pandey

Offering Lead – Infrastructure Engineering, Accenture

Shalabh Kumar Singh

Principal Director, Accenture Research

Jai T Bagmar

Senior Research Principal – Accenture Research