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Accenture + ServiceNow

Helping you reinvent work in the era of generative AI by unlocking value faster through the cloud continuum, reimagining service and modernizing your business.

The age of AI is here. And leading the way ServiceNow and Accenture. Together, using the power of AI and Cloud to reinvent work for businesses and governments around the world. Through a combination of ServiceNow’s secure, transformational AI platform, data and workflows and Accenture’s industry knowledge and implementation excellence, we empower our customers to transform work and innovate like never before. ServiceNow and Accenture. Together, we put AI to work for you. Find out more at Accenture.com/servicenow.

Why work with us?

By leveraging industry expertise with technology like generative AI, together we transform cloud management, customer service and workforce experiences, ensuring businesses stay competitive and agile in a rapidly evolving digital landscape.

DATA

19K+

skilled ServiceNow Employees Globally

33K+

ServiceNow Certifications

700+

clients Served

Reinvent with Accenture + ServiceNow

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Orchestrate your Sovereign AI cloud with Accenture and ServiceNow

AI’s growing role in business and society and evolving data regulations have driven demand for local ownership and end-to-end control. Accenture’s multi-partner platform, built with NVIDIA, accelerates the delivery of locally-tailored sovereign AI capabilities. ServiceNow’s experience-led software is critical at the orchestration layer, simplifying AI adoption within a sovereign environment.

Read the report

ServiceNow Knowledge 2025

Accenture was a proud Diamond sponsor of Knowledge, ServiceNow’s flagship event, held May 6-8 in Las Vegas. With 14 insightful speaking sessions, over 200 client meetings, and cutting-edge demonstrations, we showed how together, we’re putting AI to work across every corner of business with the latest innovations in the ServiceNow ecosystem. Watch interviews with our leaders at the event.

Watch now

Transformation with Generative AI

ServiceNow and GenAI innovations offer a powerful solution for organizations to modernize work experiences, enhance customer service, and drive digital transformation through workflow automation, AI-driven insights, and scalable AI initiatives.

Manage and operate the Cloud Continuum

ServiceNow’s platform helps reduce production IT incidents, minimize downtime and lower operating costs. You’ll also be able to securely manage IT services across a global, multi-cloud infrastructure with 24x7 automation and intelligence.

Modernize Work Experiences

We’re creating new ways to boost employee productivity through seamless, personalized, intelligent, enterprise business services. ServiceNow can provide the flexibility, adaptability, and security needed to support working anywhere, while ensuring today’s hybrid workforce remains effective, efficient, and productive.

Re-Imagine Customer Service & Operations

We help transform customer service from a reactive cost center (fixing what’s gone wrong) to proactive service capabilities through workflow automation and intelligence. This helps business customers create a holistic approach to customer service that delivers significant business results.

Reinvent your industry

Accenture and ServiceNow create a customer centric vision of the digital communications industry with an all-encompassing roadmap, implementation and maintenance solution, with a value-based transformation approach.

Financial services companies, facing strict regulations, security needs, and the need for seamless customer experiences, can improve operational efficiency, compliance, and customer service through digital transformation with Accenture and ServiceNow.

Accenture and ServiceNow focus on improving service delivery to meet the expectations of the public efficiently and transparently making government services more accessible to citizens.

We help the healthcare industry navigate the shift to electronic health records and telemedicine to enhance patient care. We advance health services with data analytics for improving disease management and creating personalized treatment plans.

Awards & recognition

The award is for demonstrating the highest level of global capabilities and success across the Consulting & Implementation, Service Provider, and Reseller program modules.

This award celebrates putting AI to work for people, demonstrating exceptional leadership in using ServiceNow's AI products to create innovative, valuable solutions.

Industry Partner of the Year, Telco Media & High Tech - Worldwide 2025

Worldwide Impact Partner of the Year – 2024

Worldwide IT workflow partner of the year - 2023

Global Elite Partner of the Year 2025

U.S. Federal Partner of the Year 2025

Leader in Technology Services 2024

Partner of the Year – Americas 2023

Transformation Partner of the Year – EMEA 2025

EMEA Technology Workflow Partner of the Year 2024

Partner of the Year – EMEA 2023

Consulting and Implementation Partner of the Year – Japan 2025
Transformation Partner of the Year – Japan 2024
Partner of the Year – APJ 2023

Careers

This is a place to grow, learn and connect. Everything that makes you who you are is welcome here.

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 Our leaders

David Kanter

Lead – ServiceNow Business Group, Global

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Amy Giovannucci

Managing Director – ServiceNow Business Group, Practice Lead

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Tom Quintelier

Managing Director – ServiceNow Business Group, EMEA

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Lawne Gerhardt

Managing Director – ServiceNow Business Group, Americas

Richard Delgado

Managing Director – ServiceNow Business Group, Asia Pacific

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George Finn

Managing Director – ServiceNow Business Group, Offerings Lead

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