Travel consulting
The travel industry is no stranger to disruption. And in the post-pandemic world, travel companies must continuously reinvent to outwit unforeseen circumstances, while providing cohesive, elevated experiences for customers.
Travel now
78%
of consumers plan to travel for leisure in the next 12 months
45%
of travelers find their travel experiences unauthentic
How to reinvent travel
                TRAVELER EXPERIENCE
            
            Travel is personal. Meet consumer demands with relevant experiences
                    Changing customer expectations paired with increased demand impact your ability to deliver seamless experiences. Gen AI and automation present a significant opportunity to elevate the travel experience.
                
            74%
                    of consumers have abandoned purchases due to overwhelming complexity and too many options.
                
                Technology Transformation
            
            How to prepare your people for new tech innovations
                    35% of travel companies say legacy tech is holding them back. Embrace transformative solutions to drive faster change. Learn how to modernize, boost agility and innovate with a strong digital core.
                
            
                Data-led travel operations
            
            Enhance performance, reduce costs and increase real-time decision making
                    With just 6% of travel companies feeling future-ready, those leveraging data and insights will lead the way. Uncover how automation can enhance your revenue and decision-making today.
                
            
                Sustainable travel strategy
            
            Define your pathway to sustainability
                    With 59% of consumers prioritizing sustainability, it’s crucial to act now. Responsible travel practices attract customers, investors and talent. Discover how sustainability fuels growth.
                
            
                Talent transformation and skilling
            
            Cultivate the skills needed to deliver world-class traveler experiences
                    As technology evolves, so does the need for skilled personnel. Addressing the current skills gap, investing in training and development play a vital role in enriching the industry’s talent pool.
                
            
                Recovery strategy & sustainable growth
            
            Build a growth strategy that creates revenue streams fit for future growth
                    Travel companies need new revenue streams to counter pressures and grow sustainably with loyalty programs and partnerships. It’s time to embrace modern traveler needs and collaborate across industries.
                
            Segments we support
- 
				
					
Aviation companies
Aviation companiesAviation companies
Discover new operational efficiencies for airlines and airports that streamline the traveler experience.
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Hospitality companies
Hospitality companiesHospitality companies
Tap into data-driven insights with industry expertise that drives growth and propels you ahead of the competition.
 
What’s trending in travel
Our leaders
Emily Weiss
Senior Managing Director – Global Industry Sector Lead, Travel
Liselotte de Maar
Managing Director, Global Strategy Lead Travel
Carsten Weisse
Managing Director, Europe Aviation Lead
Mike Tansey
Managing Director – Strategy & Consulting, Travel, Growth Markets