Public Service
Talent & Workforce Transformation
Build the public service and community workforces of the future
Why talent & workforce transformation matters
45%
of C-suite leaders in public service say skills shortage is one of the top 3 challenges that would hold back their organizations’ ability to respond to change.
74%
Public service employees tend to be less confident in their technology skills than peers in other industries. Yet 74% of them are positive about the impact of new technologies and are eager to learn.
97%
of public service employees want to acquire generative AI skills. But at the moment, only 7% of public service organizations are reskilling their people at scale.
2/3
of CxOs in public service do not have the skills and capabilities to successfully reinvent.
What you can do
Use data and insights to understand the skills you have and need, and identify new, diverse pipelines of talent. Broaden talent pools beyond traditional candidates. Match people’s skills and aspirations to the needs of your organization.
Rewire your organization to connect new dimensions of data, technology and ways of working. Build an agile and engaging organization where employee experience takes center stage and talent can flourish.
Break down siloes and build networks that enable new operational models that let teams share skills more effectively between areas.
A GenAI ready workforce
Stronger networks. Fewer siloes
Data proficiency
Talent whose work has purpose
Talent & workforce transformation
Our leaders
Rainer Binder
Managing Director – Health & Public Service, Social Services and Workforce & Talent Transformation
Natalie Sisto
Managing Director – Health & Public Service, Workforce & Talent Transformation