Stay competitive in a contested payments market

We help banks place payments at the heart of their business, with data at the core of their payment strategies.

Why payments matters

Payments is evolving at speed, becoming faster, smarter and increasingly fragmented. Rising consumer adoption of new payment methods is fueled by the seamless payment solutions delivered by nimble, digital-first fintech and tech giants—forces reshaping the way the world transacts. Leaders need bold, forward-looking payments strategies to protect their ground and expand their own market share.

$3.6tn

combined revenue that consumer and commercial payments providers are forecast to earn by 2028

$55bn

opportunity banks can unlock by investing to build a strong digital core for payments

85%

of consumers use digital wallets in 2024, up from 56% in 2022

Innovate to compete in a rapidly transforming landscape

Compete in a crowded market with a well-defined payments strategy. Make targeted investments and partnership decisions to grow revenue streams and reduce costs.

Banks, payments specialists and multi-industry payments players all need a decisive strategy that builds on their traditional strengths while investing in innovation and agility.

To meet customer expectations and comply with new standards, a strong digital core is critical. Cloud, AI, data and automation go a long way to strengthening the core, which enables efficient technology, revenue growth, adaptability and security.

30%

of banks have adopted high levels of automation and AI in their commercial payments divisions

Consumer and corporate demand for next-generation payments propositions—such as BNPL, digital wallets and digital currencies—is spurring providers to offer flexible payment methods and better experiences both online and in-store.

Cost reduction is rising in importance for banks and payments providers with lower revenues and non-optimized payments capabilities. Banks can unlock the power of data-driven operations through process transformation and intelligent automation.

Integrated ecosystems created by Open Banking allow banks and payments providers to participate in new value chains, providing end-to-end solutions for customers’ key life moments.

65%

of banks cited the development of industry-specific Open Banking solutions as a top driver for investing in the modernization of their legacy payments infrastructure

Payments data unlocks real-time insights for clients and is the foundation for pursuing new possibilities with AI. Explore data enrichment strategies to convert payments data into relevant and timely insights your clients are prepared to pay for.

The revenue potential of commercial payments is constrained by legacy technology and fintech threats in areas like merchant services and cash management. Banks can defend their share and grow revenue with industry-tailored value-added solutions.

$371B

estimated opportunity by 2028 for commercial payments providers who offer value-added services to their clients

Partner with other banks, fintechs and bigtechs to scale quickly and create next-generation payments solutions that retain existing clients, bring value to all parties and create new revenue streams.

70%

of banks said they would develop gen AI solutions in partnership with other banks

What you’ll achieve

Future-proof payments

Core infrastructure must enable efficient compliance, innovation and differentiated experiences that meet customer expectations.

Third-party integration

Embedding payments within the purchase experience is a key feature of online commerce. To meet merchants’ requirements, providers must integrate effectively with their systems.

Capturing growth

The digital payments market, estimated at $81bn, is forecast to grow 21% yearly to 2030. To claim their share banks must review their operations, experiences and partner ecosystem.

Increasing customer intimacy and value

By using data and AI to tailor services, banks and other payments providers can make customers feel more valued, boost loyalty and share of wallet and raise their lifetime value.

Reimagined payments operations

Cloud, data, analytics and AI can enable providers to transform and automate their processes, drive growth and competitiveness—and sustainably cut costs by 30–50%.

What’s trending in payments

Research Report

Creating a new legacy of payments growth | How banks reinvent with a digital core

Banks that embrace a payments reinvention strategy and invest to build a strong digital core can gain market share—unlocking a $55 billion opportunity—even amid the relentless rise of alternative payment providers.

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Blog

The Digital Euro: A strategic step toward Europe’s monetary sovereignty?

Integrating de Digital Euro into Europe's diverse payments landscape is a complex task. Learn about the vision, ongoing work and lessons learned from early movers. Read more.

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Blog

Unlocking the value of generative AI in commercial payments

Explore how generative AI can revolutionize commercial payments, addressing client dissatisfaction in areas such as trade finance and liquidity management by enhancing fraud prevention and simplifying complex processes.

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Research Report

Reinventing commercial payments for profitable growth

Our study reveals key strategies to spur commercial payments growth and regain market share.

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Research Report

Strategies to stay relevant in payments

Our research outlines a path to growth for payments amid rising consumer expectations and innovative competition.

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Research Report

Catch the Open Banking Wave

As Open Banking apps, initiatives and APIs gather momentum, our report details how banks can lead in the open data economy.

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Accelerate your journey

Accenture global payments revenue model

Using over 3,000 market drivers, this advanced model estimates current and future payments services revenues for 24 priority countries and five global regions.

Fortuna

A referential architecture and accelerator, including libraries, for payments processing that provides abstract payment gateway and payment switch capabilities.

Payment intelligent operations including SynOps

An asset that leverages different principles of automation and data analytics to optimize operations and drive efficiency.

ISO 20022 playbook

A playbook incorporating a summary of ISO 20022 MT messages and what each message instructs the SWIFT network to do.

Payment asset and repository on payment schemes

Policies, procedures, requirements, testing and best practices related to payments schemes worldwide, to help users understand, at a high level, the scheme for any country.