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Customer Service Associate

Bangkok Job No. r00267697 Temporary - On-Site
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Job Description

The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities:

  • Communicate with customers via phone, email, and chat.

  • Provide accurate information about products, payments and refunds.

  • Collaborate with internal departments to fulfil customer needs.

Qualifications

Qualifications:

  • Minimum 2 years of voice customer service experience.

  • Fluent in English

  • Excellent verbal, written, and interpersonal skills.

  • Ability to multi-task, organize, and prioritize efficiently.

  • Flexible with rotational shifts, including nights and overnights.

  • Available to start immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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