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Group & voluntary benefits

Deliver the benefits employers need to attract and retain top talent.

What’s going on

People seek protection for their interests through the group and voluntary benefits provided by their employers. A compelling benefits package can be a key factor in a top candidate's decision to accept a job offer. In a competitive talent market, employers need insurers who can deliver an attractive benefits package in a scalable and user-friendly experience.

How group & voluntary benefits is changing

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Group benefits promote resilience

Group benefits are becoming more sophisticated, focusing on worker resilience, health outcomes, and productivity. Disability insurance solutions, for example, can be enhanced to help address mental health challenges that often occur during recovery from illness or injury. Such improvements can reduce absence duration and help workers return stronger and more resilient.

Voluntary benefits help employers compete

Savvy employers can differentiate in a competitive labor market by offering the kinds of voluntary benefits that workers increasingly demand. An insurer that provides flexible, scalable voluntary benefits options like pet insurance and legal plans in a seamless, digital experience positions itself to be the employer’s provider of choice.

What you can do

Market dynamics are squeezing profitability. Technology modernization and optimized organization and operating models can reduce workloads and expenses while enabling new revenue streams.

As AI matures, insurers can leverage the technology to improve customer relationships through enhanced interactions, while realizing gains in both process efficiency and decision effectiveness.

29%

Of working hours in the insurance industry can be automated by gen AI, relieving workers of many of their more mundane and tedious tasks

Insurance products and services need to put people first. Carriers need to understand the ways in which customers feel protected or are seeking protection.

58%

Of insurance consumers say they would be willing to share a lot of data in exchange for advice that is more relevant to their personal circumstances

Our leaders

Khalid Lahraoui

Senior Managing Director – Insurance Lead, Global and EMEA

LinkedIn

Kenneth Saldanha

Senior Managing Director – Insurance Lead, Americas

LinkedIn

Naoyuki Shibata

Senior Managing Director – Insurance Lead, Asia Pacific

LinkedIn

Group & voluntary benefits partners

AWS logo EIS logo Microsoft logo Vitech logo