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Instructor - Analyst

San Jose Job No. r00269166 Full-time - Hybrid
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Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

#LI-LATAM 

Instructor’s Primary Responsibilities:

  • Lead new hire onboarding and ongoing learning activities

  • Provide continuous learning and upskilling for experienced employees

  • Drive process improvements by collaborating with business leaders

  • Create and schedule in person classes

  • Create eLearning courses, assessments, and certifications

  • Meet with clients and stakeholders

  • Perform needs analysis and make training recommendations

  • Report on training activities to clients and stakeholders

  • Counsel and provide guidance to managers on employee professional development

  • Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed

Qualifications

Basic Qualifications:

  • 1+ years of experience working in training or position of primary training is required

  • Fluency in Spanish and English – C1 Level

  • Proficiency in Microsoft 365 Tools

  • Background in sales or sales training

  • Foundation in adult learning methodology

Preferred Qualifications:

  • Bachelor’s degree

  • Experience working in cloud technology, IT training, or a related field

  • Microsoft-related training

  • Learning Management System experience creating courses, sessions, class attendance, and managing reports

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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