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You will be responsible for the quality assurance of Customer Services (Content Moderation Team) whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.G. Graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health ...

Process all received requirements in a timely and accurate manner (according to the SLA and KPI). Assure that all requests to be processed have the right approvals and follow the procedure and polices. Proactive and constant communication with Team Lead in order to ensure process stability and requirements compliance. Actively support the implementation of best practices within the department. Knowing and following the escalation path when needed (dispute or resolution).

This role requires advanced expertise in modern front-end technologies, including HTML5, CSS3, JavaScript (ES2023+), and TypeScript, as well as proficiency with frameworks like React, Vue, Svelte, or Web Components. The candidate excels in designing responsive, accessible, and high-performance web applications, defining front-end architecture, and integrating with backend systems such as headless CMS, microservices, and cloud-based platforms. Key Responsibilities: Highlights the importance of modern web platforms as strategic tools for information sharing, productivity, and brand consistency ...

The Digital Content Management Associate Analyst is a professional in gathering, analyzing, storing, classifying, and distributing digital content to consumer-facing sites, digital asset management systems, and product detail pages. Key Responsibilities: Manage digital libraries using a broad set of storage, retrieval, reporting, and analytical tools. Initiate, plan, manage, execute, and/or collaborate with data standards compliance initiatives to ensure data integrity across digital asset distribution channels and management systems. Create or follow digital asset management back up ...

As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, commerce/sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. A professional at this position within Accenture has the following responsibilities: Adapts existing methods and procedures to create possible alternative ...

It raises risk concerns promptly and pushes time-sensitive content across multiple retailer platforms and marketplaces. Strong knowledge of Microsoft Excel (statistics, formulas, reporting, macros, and power queries). Experience working in agile projects and play an active role during daily, planning, and retrospective meetings. Software development methodologies knowledge, such as Agile or Waterfall, and expertise in workflow orchestration tools such as Workfront, JIRA, and Confluence is desired. Experience working on enterprise projects, following defined guidelines by product owners and ...

A Service & Interaction Design Senior Analyst presents and delivers user flows, prototypes, low to high fidelity UI designs, interaction flows, design driven solutions, and customer journeys, to effectively communicates expected behavior, user experience, and ideation. This role is expected to coach new talent in matters of design quality, and client communications. A Service & Interaction Design Senior Analyst should be able to support leadership in multiple projects. Assuming responsibility for their own design work and junior teammates outputs throughout the full project lifecycle. Plan ...

Additionally, the individual in this role will increase efficiency and effectiveness for these programs by applying best practice techniques and data-driven insights to the campaign strategy. It requires an experienced professional who can partner across-functional teams to deliver digital marketing campaigns that elevate our brand and drive measurable results. Ensure alignment of digital channel strategies and tactics supporting campaign activation to overall channel strategies, working closely with data & analytics and capabilities team for data governance and insights. Assess performance ...

Analyse, interpret, and communicate valuable information to Team Lead. Maintain policies and procedures for accounting processes continuously improve process design focusing on simplification, standardization, quality improvement, and cost minimization evaluate best practices with global peers and become a best practice sponsor. Understand the relationship and between Payments activities and other departments (IP, RTR, RH, Taxes, COMMEX, MD & COE). Explain different processes type of payment execution (One Bank-Semi automatic & Manuals). Execute the portfolio review and prepare the weekly ...

OVERALL PURPOSE OF JOB The responsibility of the Senior Team Lead is to assist the manager in meeting the site metrics and goals by managing teams operating in multiple shifts. The Senior team lead will also conduct periodic coaching sessions, performance evaluations of his/her team members. Aside from managing operations, s/he will be also involved extensively in client-facing discussions and be able to represent the operations.

It takes responsibility for the quality of the materials to be produced and efficiently manages the flow of tasks. Proactively identify and mitigate project risks and redefine processes to prevent problems and improve performance. Understand and define the various roles that the respective parts of the team play in the project/process. It exerts a positive influence on project achievement on both immediate team members and external stakeholders. Lead a team of talented designers and technical experts in creating visually compelling and technically precise 3D designs for the fashion industry.

Job Overview The Logistics Service Representative II IB Agent will support our customer/client by answering inbound and making outbound calls. Answer 80+ inbound calls in a courteous and professional manner to assist customers with their transportation inquiries. Provide excellent customer service, follow-ups, updates, while resolving complaints, addressing escalations; and involving management when/as needed. Document customer interactions and/or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Possess strong organizational skills for input of ...