Accenture cognitive insurance platform

Transforming the insurance value chain with the power of AI and generative AI.

The challenge

We bring carriers what they need to overcome underwriting obstacles and expedite claims processing.

The data insurance carriers need to make fast, effective decisions can often be locked away. Operations teams manually review countless unstructured documents to populate internal templates that may be outdated and lacking key data requirements for months or years at a time. Carriers also struggle to share data effectively across their claims, underwriting and customer service functions.

How we help

Increase process efficiency

Realize gains through reduced overall workflows, digital engagement and self-service solutions.

Improve profitability

AI and Gen AI capabilities assist underwriters in identifying and following up on submissions that match the carrier’s risk appetite.

Retain customers

Speed to settlement is the key driver of customer satisfaction in claims. AI and Gen AI can uncover insights to optimize and settle claims faster.

Reinvention in action

Gen AI enables faster, smarter underwriting

QBE is scaling industry-leading, AI-powered underwriting solutions created by Accenture and can now process 100% of broker submissions for faster market response.