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Accenture is uniquely positioned to help our clients successfully navigate today’s uncertainty and changing economic landscape with purpose, confidence and speed.
Today’s developing economic fragmentation, elevated geopolitical risk and overall policy uncertainty are adding to the current complexity. What once felt like isolated crises have become a permanent feature of the business landscape. In this continued fast-moving environment, the only certainty is that companies that focus on reconfiguring for enterprise resilience will create a competitive edge.
True resilience isn’t built on one capability alone. It depends on strengthening a core set of interconnected areas that allow the organization to sense, absorb, adapt and recover from disruption – faster and more effectively than competitors. The four pillars of enterprise resilience together enable organizations to produce goods, deliver services, meet and exceed customer demand and pivot rapidly in the face of change. Companies that do this well will secure the present while creating a more profitable future.
Building operational resilience means sensing risk early, responding fast, and adapting better than the competition.
Leading companies are already making bold shifts:
By leveraging intelligent visibility, scenario-driven decision-making, and AI-powered systems, companies can navigate structural volatility and ensure rapid recovery from disruptions.
8.2%
of revenue growth opportunity is lost to manufacturing and supply chain disruptions.
90%
of organizations lack awareness of sub-tier supplier disruptions for up to 48 hours, exposing them to significant brand and financial risks.
Only
34%
of C-suite are prioritizing making their business more resilient.
Estimated
43%
of total working hours in supply chain roles can be transformed by generative AI.
Source: Accenture research
Immediate actions
Near-term strategies
Long-term capabilities
The stakes are high in today’s structurally volatile environment, with new tariffs compounding the complexity of global trade. Operations leaders are already feeling the impact and are seeking ways to respond with agility. By taking immediate actions, implementing near-term strategies, and investing in long-term capabilities, businesses can reconfigure operations to adapt and lead. Operational resilience is no longer just about surviving disruption—it’s about thriving through intelligent, adaptive systems.
In a world of compounding disruption, putting people first is the only way to build lasting enterprise resilience.
When people are empowered and equipped to thrive amid continuous change, the entire organization becomes more adaptive, more agile and better prepared for whatever comes next.
Leaders are already recognizing the need to shift:
4X
More likely to achieve long-term, profitable growth when companies invest in both talent and technology.
70%
More likely to realize lasting transformation benefits when leadership and culture are strong.
69%
Of C-suite executives believe their operating models are unable to adapt to disruptive forces.
88%
Of C-suite leaders anticipate more disruption ahead—but many still question if their workforce is ready to cope.
Why commercial resilience matters
As costs rise, companies need to protect their margins without pushing customers away. They need to anticipate changing customer priorities and focus resources on the segments and offerings with the best prospects for growth and profitability.
Why technology resilience matters
Companies need systems that can flex with shifting trade conditions and support faster, smarter decision-making. AI and automation will play a critical role — helping optimize logistics, pricing, and workforce deployment in real time.
Growing geo-economic fragmentation is raising short-term pressure on banks by increasing loan loss reserves, cutting NII, and straining portfolios—while also threatening loan demand, credit risk, and valuations in the medium term.
Uncertainty is pressuring capital markets revenues by boosting volatility and halting equity issuance. While trading gains, primary markets and the buy-side face risks—making resilience and scenario planning essential.
Chemical investments are long-term commitments—shifting trade rules and rising uncertainty create unprecedented risks and new opportunities. Building resilience will distinguish successful companies, and scenario planning is essential.
Customer cost pressures have always impacted the Communications industry. Today’s challenges mean telcos must fast-track efficiencies, scale AI to modernize networks and use data to transform customer retention and price competitiveness.
Inflation, recession risks, and tariffs are straining consumers and sectors, creating a challenging landscape for the CG&S industry. CEOs must focus on building resilience to keep their organizations buoyant, competitive, and prepared to adapt.
U.S. trade policy shifts bring higher tariffs, broader sector impact and policy-driven disruption. Energy companies must boost resiliency as they face rising costs, export risks and supply chain uncertainty in a shifting geopolitical landscape.
Amid clinician shortages, multiple cost pressures, and proposed government actions, health organizations must prioritize resilience. A revitalized approach to people, operations and technology is key to enabling better health access, experience, and outcomes.
Disruption is not new for high tech companies. Covid-19 led many to build resiliency in their supply chains and manufacturing operations. Continued investment in operational resilience and AI capabilities is key to manage geoeconomic and market volatility.
As supply chains strain and costs rise, Industrials must boost resilience via supplier diversification, FTAs, and footprint shifts. Scenario planning, pricing, and productivity are key to protecting margins and staying competitive.
Weaker insurance demand, higher claims costs and market volatility are concerns for the insurance industry with current macro-economic disruption. To be resilient, insurers must drive efficiencies with gen AI and future-ready technology and operations.
Amid FDA turmoil, shifting drug pricing policies, and a 23.2% spike in foreign input costs due to potential U.S. tariffs, Life Sciences companies must prioritize resilience. By pressure-testing their operations through scenario planning, accelerating AI-driven productivity gains, and rethinking supply chains, they can stay ahead of disruption and maintain operational stability.
The wider impact of tariffs could impact consumer spending and ad revenues for Media & Entertainment. To be resilient, the sector must reinvent even faster, driving efficiencies with gen AI, prioritizing ad tech, and reviewing capital allocations.
Amid tariff pressures and FDA shifts, MedTech firms must boost business agility and resilience. Scenario planning, AI-driven productivity gains, and supply chain optimization are levers to navigate uncertainty and maintain business continuity.
Natural Resources sectors face up to a 31% increase in the cost of foreign inputs as tariffs are affecting prices and supply chains. Resiliency will be the key differentiator—companies that can execute for value will find offsets to potential margin impacts.
Government agencies have a dual responsibility in times of disruption: maintaining internal stability and addressing public needs. A balanced approach enables government to remain resilient both administratively and in its service to citizens.
Weak consumer demand, increased production costs and supply chain disruptions are impacting Retail sectors—especially apparel and electronics. Retailers need to build resilient supply chains and drive productivity efforts to offset margin impacts.
The Software & Platforms industry faces macro uncertainty, leading to market volatility and reduced consumer spending. Building resilience through supply chain diversification, cost control, and AI-driven operational optimization is key.
Tariffs are driving uncertainty in the utilities industry and companies need to contend with input cost pressures, recession risk and C&I load growth. Commercial, operations, people, technology and enterprise resiliency will be the key differentiators for utilities companies navigating tariff uncertainty.