Managed services
As organizations strive to optimize cost and accelerate growth, managed services, including business process services (BPS), can help to better prepare them to reinvent operations and drive holistic value at scale.
Why managed services?
1.4x
higher operating margins
2.2x
greater total shareholder returns (three-year)
42%
improvement in agile product and process innovation
34%
better at reducing energy consumption and greenhouse gas emissions
Reinvent with managed services
Managed Data, AI and Automation
Do you have the insights to make real-time decisions?
You can’t change what you can’t see. Reinvention-ready companies are twice as likely to have a modern data foundation approach to governance and asset creation with gen AI in mind.
2x
data-modernization attributes are reported by reinvention-ready organizations
Global Capability Centers
Access talent and innovation with global capability centers
Global Capability Centers give your business access to today’s in-demand skills, while encouraging innovation for tomorrow. Keep pace with the 71% of organizations planning to invest in capability centers in the next 12 months.
Application Managed Services
Don’t let application complexity hold you back.
Emerging technologies have led to more application complexity, and disruption is at an all-time high. Integrate cloud and gen AI with new and traditional managed services approaches to simplify for faster value.
Infrastructure Managed Services
You can’t build your legacy with legacy IT
Managing today’s IT landscape with yesterday’s tech can be a drag on your reinvention ambitions. Reach your goals, cut spend and see value faster with modern infrastructure managed services.
Cybersecurity Managed Services
Is your cybersecurity protecting the business?
88% of boards view cybersecurity as a business risk, not just an IT problem. Fight deepfakes while building trust and resilience with operational security as-a-service.
Operations areas we support
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InsuranceInsurance
Build the operations you need to influence member habits and transform your claims experiences.
What’s trending in managed services
Research Report
Reinventing Enterprise Operations – How mature operations use Gen AI to support growth
Awards and recognition
Accenture Named Overall Leader in the Group Marketing Services Peak Matrix™ Assessment 2023, by Everest Group
A Leader in IDC MarketScape for Worldwide Cloud Professional Services
Our leaders
Arundhati Chakraborty
Group Chief Executive – Operations
Rajendra Prasad (RP)
Chief Information and Asset Engineering Officer
Nirav Sampat
Global Lead – Operations Delivery, Transformation and Technology
Mahesh V. Zurale
Global Lead – Advanced Technology Centers Global Network and Lead – Advanced Technology Centers, India