CASE STUDY Generali
Generali insures a future-ready workforce with AI-infused learning
A strategic talent development program empowers the insurance company’s people with enduring skills and continuous growth opportunities
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What Generali achieved
100%
engagement, making continuous upskilling a shared commitment
32.7
training hours completed per employee
1200
senior managers being trained on generative AI
A comprehensive, global learning program
In today’s rapidly evolving insurance landscape, upskilling is no longer optional—it’s essential. As advanced technologies like AI and automation reshape traditional processes, insurers need to equip their teams with the digital skills needed to stay competitive.
Global insurance leader Generali sought to integrate emerging technologies like AI into employee workstreams while preparing them to adopt advanced digital skills and take on new emerging positions within the company.
With Accenture’s help, they launched We LEARN – a comprehensive program designed to reinvent their learning strategy and reskill their global workforce of over 82,000 people.
Building a Workforce for the Future
We LEARN is an excellent example of our commitment to acting responsibly, empowering our people to grow professionally and personally, and driving the company’s growth.
Monica Alessandra Possa / Group Chief People & Organization Officer, Generali
Embedding a culture of learning
With We LEARN, Generali’s people are becoming owners of their continuous upskilling journey, fostering a more agile, skilled, and satisfied workforce.
The content is dynamically updated to continuously meet the company’s evolving needs. For example, newly introduced programming includes generative AI concepts and industry impacts as well as using AI for productivity and efficiency.
The learning journey at Generali is far from over. As employees continue to grow into more fulfilling career paths, they’re gaining the ability to identify strategic data and AI use cases across their functions and markets, driving greater innovation and ultimately delivering better business outcomes.