Accenture + Pega
Reinvent your business by modernizing work, reimagining customer experience, and transforming customer service to drive growth
Why work with us?
Ready to realize the true value of AI? Pega and Accenture have partnered to help you embed AI across your business—driving data-driven decisions and workflow automation. We put Pega’s AI-driven platform to work to reduce costs, boost productivity and deliver personalized experiences. Together, we help you fast-track value so you can lead in a dynamic digital world.
15-23%
reduction in optimized cost to serve
increase in boosted NPS
increase in efficient onboarding — transforming a 15-day process to 15 minutes.
What you can achieve
Reinvent your industry
Reinvent customer engagement by applying real-time decisioning and AI to personalize interactions, reduce friction, and deepen loyalty—enabling faster, smarter service across every channel.
Reinvent critical operations like financial crime compliance by applying gen AI to reduce complexity, accelerate investigations, and improve regulatory responsiveness—freeing teams to focus on core business tasks.
Reinvent policyholder and agent experiences by modernizing legacy systems and automating workflows with AI-powered decisioning—enabling faster claims resolution, improved compliance, and personalized service at scale.
Awards & recognition
Leaders in Everest Group, Pega Services Peak Matrix® Assessment 2024
Accenture ranked highest in both Vision & Capability and Market Impact
The Forrester Wave™: App Modernization & Multicloud Services, Q1 2025
Accenture is named a Leader & Star Performer in AI and Gen AI for 2024
2024 Everest Group AI & Gen AI PEAK Matrix® Assessment
Accenture is a Leader in Everest Group Application Transformation Services
Peak Matrix® Assessment, 2023
10X Pega Partner of the Year Award Winner, 17 years partnership
Our leaders
David Steuer
Managing Director – Global Pega Practice Lead
Michael Means
North America Pega Practice Lead
Nils Müller-Sheffer
Pega Practice Lead Europe