Skip to main content Skip to footer

RESEARCH REPORT

Learning, Reinvented: Accelerating human–AI collaboration

10-MINUTE READ

September 2, 2025

In brief

  • Realizing AI's potential requires new ways of working—humans and AI must learn and adapt together through continuous co-learning.

  • Yet only 11% of organizations are currently equipped to enable effective co-learning, creating an urgent gap and a significant opportunity.

  • Organizations creating the conditions for co-learning to thrive are seeing big results: higher engagement, faster innovation and improved productivity.

Beyond training: Unlocking the human-AI learning advantage for your workforce

Our global research—covering 14,000 workers and 1,100 executives across 20 industries, spanning 12 countries—reveals a clear shift from traditional training to continuous learning and co-learning: dynamic, continuous collaboration between people and AI. This model boosts creativity, accelerates skill development and enhances resilience by embedding learning directly into daily workflows.

However, most organizations remain unprepared for this new skilling era. Too few have integrated human and AI collaboration through co-learning into their leadership, culture and daily practices — missing out on the opportunity to unleash the shared potential of people and AI. Now is the time to act.

Organizations adopting human-AI collaboration and creating the conditions for co-learning see:

5X

higher workforce engagement

4X

faster skill development

4X

higher likelihood of innovation

1.4X

more likely to report year-on-year profitability increases

Four conditions to accelerate human–AI collaboration and co-learning

Visionary leaders frame AI as an enabler of creativity and innovation versus just a tool for efficiency. When they do, workers are 20% more confident in adapting their work habits to collaborate effectively with it.

Yet many leaders struggle to translate this vision into practice, leaving employees uncertain about AI’s role in their daily work. Closing this gap requires clear, ongoing communication, visible leadership advocacy and building flexibility and autonomy into workplace practices.

-16

percentage-point gap between leaders and employees on whether gen AI experimentation is visibly supported

Time remains the largest barrier to skill-building. Organizations can transform skilling from a separate task into a continuous learning experience by embedding modular, real-time learning directly into workflows.*

Organizations leveraging AI-driven coaching and adaptive learning significantly increase training completion rates, skill acquisition and employee engagement. This approach makes continuous, adaptive learning practical, accessible and impactful — turning daily work into opportunities for growth.

*Accenture Talent Pulse global survey, April-May 2024. N = 2,900.

+20%

higher learning completion rates when one global cloud provider embedded AI-powered coaching into daily workflows (vs. their average program completion rate)

Trust is the cornerstone of effective human–AI collaboration and co-learning. Clear governance, transparent accountability and intuitive explainability tools enable employees to engage confidently with AI. However, over half (53%) of workers still don’t know who’s accountable when AI errors occur—highlighting a critical gap to address.

Strengthening trust involves transparently communicating ethical standards, outlining accountability frameworks and creating environments where employees can safely question, challenge and collaborate with AI as responsible partners.

53%

of workers still don’t know who’s accountable when AI errors occur

AI adoption stalls when tools aren’t aligned with natural work patterns — only 35% of employees today report satisfaction with the gen AI tools provided by their employer. Organizations must prioritize human-centered AI design and adaptive learning experiences, ensuring that tools intuitively fit into existing workflows, values and working styles.

Companies excelling in human-centric AI design build confidence, accelerate adoption and boost resilience — transforming employee experiences into sustained competitive advantage.

Only 35%

of employees today report satisfaction with their AI tools

Take action to grow human–AI collaboration and co-learning now

Ready to close your organization’s human–AI collaboration and co-learning gap? Learn how to unlock shared growth, trust and transformation with AI.

WRITTEN BY

Karalee Close

Lead – Talent & Organization, Global

Kishore Durg

Global Lead – Accenture LearnVantage

Prof. Majd Sakr

Chief Learning & Research Officer – Accenture LearnVantage

Stephen Wroblewski

Managing Director, Talent & Organization

Leila Yosef

Senior Principal, Accenture Research