Insurance: Change for resilience

Insurance is protection. As people and societies continuously change, carriers must digitize, connect and personalize to meet today’s more complex customer needs.

Insurance now

61%

of insurance execs say shifting consumer preferences have accelerated their reinvention strategy

58%

of consumers say they would be willing to share a lot of data in exchange for advice that is more relevant to their personal circumstances

40%

of a typical insurance underwriter's time is consumed by non-core activities and administrative tasks

Knowing where to compete and how to win

As insurance market dynamics shift, your operating model and business strategy need to shift too, employing what we call Total Enterprise Reinvention, in order to build and maintain customer relevance and a competitive advantage.

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How to reinvent insurance

TECHNOLOGY AND OPERATIONS

Fuel the future by modernizing your insurance organization

AI-LED CLAIMS

Use AI to serve your customer better when it matters most

AI-LED UNDERWRITING

AI is the transformative technology for underwriting

Holistic Customer Protection

Rewrite the rules and move beyond indemnity to protect customer interests—not just assets

Segments we support

Property & Casualty

From home and auto to cyber and specialty insurance, we work with clients across the spectrum of P&C in both personal and commercial lines.

Life & Annuity

Helping L&A carriers manage costs, limit risk and drive growth. Many run their business on our Accenture Life Insurance & Annuity Platform (ALIP).

Group & Voluntary Benefits

Employees now demand more of their employers. We help providers of group and voluntary benefits create compelling product and service offerings.

What’s trending in insurance

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Research Report

Fuel the future of insurance through technology

Accenture’s research reveals how technology modernization can drive cost transformation for insurance companies.

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Research Report

Transforming claims and underwriting with AI

Accenture conducted 3 surveys to identify key areas where AI can be implemented to improve customer satisfaction and increase employee productivity.

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Research Report

Insurance Consumer Study: See the people behind the policies

Three ways insurers can build relevance with consumers and grow.

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Case Study

Generali

Human experience that delivers a competitive edge.

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Case Study

Knowing, improving, rewarding

Generali Vitality’s success formula meets an innovative cloud solution.

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Case Study

A bold vision to free up the most important resource—time

Arek Oy needed to streamline their pension calculation services for the entire country of Finland, and fast. Their leadership made a revolutionary decision—to shift its system from the mainframe to a private cloud solution.

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Partners in change

Guidewire

Making the most of Guidewire to transform your insurance organization.

Duck Creek Technologies

As Duck Creek’s only Premier Platinum partner, Accenture helps drive transformation with end-to-end business consulting services for insurers.

Vitech

Lead in benefits and investment administration software; gives clients a competitive edge through advanced technology and transformative solutions.

EIS

Assist senior executives in the decision-making process. It does this by providing easy access to important data needed to achieve strategic goals in an organization.

Awards and recognition

A Leader and Star Performer for Guidewire Services

The Star Performer title is given to providers that have achieved the greatest year-on-year positive movement on the PEAK Matrix – highlighting that Accenture’s leading position in the market has strengthened.

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A Leader in Platform IT, Salesforce and Duck Creek Services in Insurance

Accenture has a well-balanced services portfolio that helps to address insurers’ needs across their platform-based modernization journey from strategy to implementation, enhancement, cloud migration and maintenance services.

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Recognized as top-performing Life Insurance & Annuity Policy Administration System

Accenture Life Insurance & Annuity Platform (ALIP) as one of the highest-rated solutions among nine new business and underwriting systems in the Advanced Technology category, awarded every two years.

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Our insurance leaders

Kenneth Saldanha

Senior Managing Director – Insurance Lead, Americas

Cindy De Armond

Senior Managing Director – Insurance Lead, North America

Daniele Presutti

Senior Managing Director – Insurance Lead, EMEA

Naoyuki Shibata

Senior Managing Director – Insurance Lead, Asia Pacific

Join us

Bring your ingenuity, curiosity and big ideas - work with us at the heart of change.

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