The technologies involved are broad ranging—spanning video and broadcast, application services, Internet of Things (IoT) sensors, high-end audio and video collaborative devices, digital credentials, connected devices and applications, merging of real and virtual worlds through mixed reality and a scalable and secure network.

Here are just some of the technology solutions helping us to build a digital workplace:

• We use Microsoft Teams Rooms’ proximity join feature for contactless collaboration from a PC or mobile client and easily connect people working in offices with those working virtually; Microsoft Surface Hubs for touch-enabled team collaboration; Aruba beacons for navigating within an office; sensors for gathering real-time data about a building’s energy use; video walls that provide touch-enabled collaboration; and immersive rooms with high-resolution, 360-degree video content and high-definition audio.
• Our employee experience application called Places enables employees to use their mobile devices as a digital badge to enter the office, reserve and check into meeting rooms and submit service requests. Places also provides turn-by-turn directions within Accenture spaces, allowing employees to find colleagues in offices, if colleagues have opted into the service. More than 300 offices are now enabled with the Places app.
• Our Event Management System (EMS) solution offers a single place to book people, space and technology and synchronizes bookings with Microsoft Exchange. It helps our people avoid booking conflicts and makes organizing a meeting simpler. EMS is available in 75% of Accenture locations and has already resulted in 4M bookings during fiscal year 2021.
• A new Digital Guest Check-in tool enables our people to confirm their office visit and check-in to the office using a QR code provided upon completing a wellness survey and meeting local office requirements. The tool is integrated with the Places app, which helps ensure the safety of our people and allows office capacity monitoring.
• We developed a Technical Device Utilization reporting dashboard that provides at-a-glance status of Accenture’s video technology solutions globally—displaying utilization trends by geography and location, with the ability to drill down to device-level use. It offers essential analytics to determine the most effective placement and re-investment of technology.
• Another dashboard, Space Utilization, gives the status of Accenture’s use of seats and meeting room space and real estate globally. The metrics are key to gaining a technology-based, comprehensive assessment of utilization for all Accenture locations, enabling leaders to make real estate decisions that maximize return on investment.

Locations where we are reimagining the workplace include: