Helping our clients outmaneuver uncertainty

As Covid-19 raced across the world, lockdowns, remote-working and isolation followed​. Organisations needed to rapidly check on and respond to their employees, deploying support to hundreds of thousands of people. People lacked equipment to work, felt unsafe, missed connecting with colleagues and were dependent on accessing relief or vaccines. See how the Australian automation tool, myBuddy, is building human connections around the world in a time of crisis.​

In March 2020, the World Health Organization declared COVID-19 a pandemic. Seemingly overnight, businesses and schools were closing, cities were locking down and personal protective equipment and necessities were in short supply. No one knew what the next day would bring or how this global crisis would impact all of us—physically, emotionally, or financially. Here is our story of what Accenture did to mitigate the effects of the pandemic on our people, clients, partners, shareholders, and communities, how we navigated its challenges, and how we are planning to return to work together, greater than ever.

To support a safe reopening during the COVID-19 pandemic, Northeastern University built a hybrid, flexible (hyflex) learning model, known as “NUflex,” which has left a positive, lasting mark on the student experience and the future of learning. This model was supported by the university’s new Student Hub – a highly personalized and experience-driven platform that gives students an array of digital academic and social tools to stay engaged with their studies, peers and broader university community.​