CASE STUDY

Innovation drives Iveco Group’s vehicles

Digital factory launched to drive growth

Call for Change
When Tech Meets Human Ingenuity
A Valuable Difference
Related Capabilities

Call for change

Shifting from products to services is critical for industrial vehicle manufacturers. Today’s fleet managers need more than a quality vehicle—they need solutions to enhance sustainability, improve total cost of ownership and support driver safety.

That’s why Iveco Group, a global leader in commercial and specialty vehicles, wanted to establish a digital services factory to advance and differentiate its offerings.

Pivoting to digital services would require a digital factory-driven operating model that combined skilled talent with leading-edge technology.

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"Delivering at speed to quickly satisfy fast-evolving market needs is a top priority on the corporate agenda. The digital factory is a crucial step to meet client expectations and drive future growth."

— Fabrizio Conicella, Global Head of Digital and Advanced Technologies, Iveco Group

When tech meets human ingenuity

Iveco Group and Accenture are working together on a five-year initiative to enhance the company’s digital capabilities, develop smart connected products and services, and reshape its operations.

The digital factory will leverage the creative energy, advanced technologies and industry expertise of Accenture’s Industry X Innovation Network of centers. More than 250 people are collaborating across these centers, using advanced analytics, artificial intelligence (AI), the Internet of Things (IoT) and cloud computing to ideate, design, build, test and scale new products and services. They help shorten the innovation timeline, using an established agile way of working that allows Iveco Group to rapidly bring new products to market and continue to evolve them.

Accenture is also partnering with Iveco Group to ensure its workforce has the skills required to fully leverage the benefits of its new digital service model.

A digital factory ramps value

Increasing innovation skills, technology and processes to power new digital solutions and services.

A 360-degree value framework

A holistic approach encompasses sustainability, financial benefits and talent development.

People-focused programs

Help Iveco Group develop hard-to-find digital skills and new ways of working.

"A new way of working kicked off a radical technology transformation. By adopting a DevSecOps framework, Iveco Group aims to accelerate digital delivery and reduce time-to-market, while keeping products innovative, reliable, sustainable and secure."

— Fabio Ricciato, ICT Head of Customer Journey and Digital Architecture, Iveco Group

A valuable difference

The digital factory has contributed to the growth of Iveco Group’s innovation skills, technology and processes to design, develop and deliver new digital services to its customers.

Data insights are also offering critical views on how Iveco Group customers use the vehicles and services. This gives the company better visibility into the customer journey to continually refine its offerings. Finally, people-focused programs are helping Iveco Group develop hard-to-find digital skills and new ways of working across the company’s global workforce.

Now, by combining the new digital services with the company’s historical product-based business model, Iveco Group is well-positioned for success as it moves into the new era.